Luscious Skin Spa Return Policy

At Luscious Skin Spa, we understand that every skin type is unique, and finding the right skincare products can sometimes take a little trial and care. Our goal is to help you feel confident in your purchase while maintaining the highest standards of hygiene and product integrity.

Exchange & Return Window

  • Requests must be made within 7 days of the original purchase date.

  • Proof of purchase is required for all exchanges or return considerations.

Unopened & Unused Products

  • Unopened, unused, and sealed products in their original packaging are eligible for:

    • Exchange

    • Store credit

    • Refund to the original form of payment

(Refunds are only available for unopened products.)

Opened Products & Skin Reactions

Because skincare products are personal and skin sensitivities can vary, we handle reactions with care and fairness.

If you experience a skin reaction or sensitivity after using a product:

  • Please contact us within 7 days of purchase.

  • Opened or lightly used products may be eligible for:

    • Exchange, or

    • Store credit, at Luscious Skin Spa’s discretion

Refunds are not issued for opened or used products, except where required by law.

We may request:

  • A brief description of the reaction

  • Photos of the product and packaging

  • Confirmation that the product was used as directed

Items Not Eligible

We cannot accept returns or exchanges for:

  • Products showing excessive use or damage

  • Products returned outside the 7-day window

  • Gift cards

  • Final sale or promotional items

  • Products not purchased directly from Luscious Skin Spa

Damaged or Incorrect Items

If you receive a damaged item or an incorrect product, please notify us within 48 hours of delivery so we can assist you promptly.

Shipping Regions

Luscious Skin Spa currently sells and processes returns or exchanges for orders shipped within Washington and Oregon.

Shipping Costs

  • Customers are responsible for return shipping costs.

  • Original shipping fees are non-refundable.

Right to Refuse Returns

Luscious Skin Spa reserves the right to inspect returned products and to limit or refuse returns in cases of repeated use, misuse, or products that do not meet eligibility requirements.

How to Request a Return or Exchange

To begin an exchange or report an issue, please contact us at lskinspa@yahoo.com with your order number and details.

Exchanges may also be brought in person to:

Luscious Skin Spa
318 W Galer St, Suite A
Seattle, WA 98119